Quality Parts and Tech Info for Classic Aircooled Volkswagen Enthusiasts
We are in the midst of renovating our site!
Our online store will re-open on WEDNESDAY AUGUST 12th with some exciting updates and improvements to your parts shopping experience.
If you already have an order in process with us, don't panic!
We are still processing and shipping orders from our warehouse as normal even while our site is offline.
We sincerely appreciate your patience while we are doing these site upgrades.
OUR ONLINE CHECKOUT is CLOSED and we are NOT accepting any NEW orders at this time.
We are still fulfilling and shipping previously submitted and/or delayed order requests (as product availability allows) UNTIL NOVEMBER 15th 2022.
But after November 15th, all still pending backordered unshipped items will be automatically CANCELLED **(except for any special ordered drop-shipped or made/machined-to-order items).
Our ability to respond to emails is greatly hampered by being under-staffed during this downsize transition time. But we continue to endeavor to answer email inquiries as best we can. And we will continue responding to emails through until early March 2023 because we are wholly committed to resolving any other issues that may arise from previous sales. It is still UNCERTAIN, but we may re-open a substantially downsized version of our store again in the Spring of 2023.
We sincerely appreciate your patience, understanding during this period of restructuring and/or closing. And a huge thank you to all of you whose support and loyalty we have been the beneficiary of over the 23 years that we have worked diligently to support the information and parts needs of the aircooled VW community!
NOTICE
**UPDATE*** WE ARE NO LONGER KEEPING LONG TERM BACKORDERS OPEN FOR LATER FULFILLMENT!! *** Supply-chain disruptions have hampered our ability to acquire/restock items reliably, and a lack of backorder ETA information is the frustrating "new normal" for our hobby. As a result, we have had to change our BACKORDER FULFILLMENT PROCEDURES. We are now only fulfilling order requests only for items that we have in stock OR that we know can be acquired within a defined timeframe. Items that are not expected to be restocked within 2 weeks WILL BE AUTOMATICALLY CANCELLED. Made-to-order, Special-Order, and Direct-shipped items with longer advertised manufacture and/or fulfillment lead times will NOT be auto-canceled, and will be fulfilled in the longer, as-advertised timeframe.
PLEASE NOTE: You are NOT CHARGED for out-of-stock items. We ONLY charge for items that are available to be shipped in a timely or reasonably reliable timeframe. You can email to cancel un-shipped/un-paid items at any time as long as they are not direct-shipped, special order or made/machined-to-order.
Currently our response time to emails is slow (we are severely short-staffed). Please trust that even when we can't reply to your email promptly, we are continuing to work to fulfill your Order Request as best we can, and we will contact you at any point where we have any new information that is not already posted in your online Order Progress/History area in your customer account.
AIRCOOLED.NET IS DOWNSIZING. On November 1st, our online store will be taken OFFLINE for several months while we relocate to a different facility and undergo a "restructuring" of the company in the hope our business will be able to recover from the challenges and setbacks we have faced these past two unusual years. It is our intention to re-open on or around FEBRUARY 15th with a new website.
Please only continue if you are prepared to be PATIENT. We appreciate your continued support and understanding.
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