EMAIL SUPPORT:

CUST CARE: custservice@aircooled.net

VW QUESTIONS: vwtech@aircooled.net

RETURN REQUESTS:
returns@aircooled.net







Aircooled.Net Inc.
379 West 6500 South
Murray, Utah 84107 USA


Email: custservice@aircooled.net


PHONE (LEAVE A MESSAGE):
801-453-1906


We rely heavily on email as the most efficient and accurate way to serve our customers. Please only contact us by PHONE if you are unable to email for some reason, or if your situation (or tech question) is complicated.

We do NOT offer "formal" phone hours, but instead RETURN ALL MESSAGES (usually within 1-2 business days) at a time when we are able to focus on your situation/questions and aren't preoccupied with the flurry of shipments that we are shipping to waiting customers in the busy part of our day. We return calls DURING THE DAY at various times throughout the week as time allows, so please be prepared to wait a few days for us to call you back. If you are phoning for status of a backorder or order in process, you may receive your reply by EMAIL.

Terms and Conditions of Site Use

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of the sites located at www.aircooled.net and vwparts.aircooled.net agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright
All content on www.aircooled.net and vwparts.aircooled.net, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Aircooled.Net, Inc.. The collective work includes works that are licensed to Aircooled.Net, Inc.. Copyright 1999-2015, Aircooled.Net, Inc. ALL RIGHTS RESERVED. .


Limited Permission to Use Site Content
Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Aircooled.Net, Inc. or purchasing Aircooled.Net, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Aircooled.Net, Inc. or to purchase Aircooled.Net, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Aircooled.Net, Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Aircooled.Net, Inc. used in the site are trademarks or registered trademarks of Aircooled.Net, Inc.

Aircooled.Net, Inc. is in no way affiliated or associated with Volkswagen AG or Volkswagen ("VW") of America. The use of VW, Volkswagen and any model names and numbers is for the sole purpose of description of parts application. The use of these terms in no way denotes or infers a direct or indirect connection between Aircooled.Net, Inc. and Volkswagen or any of its subsidiaries.


Site Use Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Aircooled.Net, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Aircooled.Net, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Aircooled.Net, Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Aircooled.Net, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Aircooled.Net, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Aircooled.Net, Inc. product is mistakenly listed at an incorrect price, Aircooled.Net, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Aircooled.Net, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Aircooled.Net, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Aircooled.Net, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Aircooled.Net, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Aircooled.Net, Inc..


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of Utah, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Aircooled.Net, Inc. products) shall be in the state or federal courts located in Salt Lake County, Utah. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Aircooled.Net, Inc. products) must be commenced within one (1) year after the claim or cause of action arises. Aircooled.Net, Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Aircooled.Net, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Aircooled.Net, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Aircooled.Net, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Aircooled.Net, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Aircooled.Net, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Aircooled.Net, Inc. in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Aircooled.Net, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Aircooled.Net, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Aircooled.Net, Inc., Aircooled.Net, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Aircooled.Net, Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Aircooled.Net, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


PLEASE NOTE: Product availability can vary and short-term backorders are common. Immediate shipment of requested products is NOT guaranteed. Orders are processed in the order that they are received and order fulfillment time varies. Product Images are representative only. Actual product may differ in appearance. Although every effort has been made to provide accurate pricing and product technical and vehicle application information, THIS CATALOG MAY CONTAIN ERRORS (typographical, photographic, or informational). Product prices are subject to change without obligation. In most cases we are able to honor advertised price, but in the RARE case a substantial price increase occurs, you would be notified and given the option to cancel. All information provided by Aircooled.Net (via website or email) is for USE AT YOUR OWN RISK. All products purchased should be checked and installed by a qualified mechanic. Since Aircooled.Net has no control over product installation, we will not be held liable for any consequential costs or damages associated with products purchased.